Courtney Rowan, VP, Digital Experience at Citadel CU talks digital transformation success in our podcast with Jim Marous and The Financial Brand
NCR Terafina’s platform features a robust API library with 70+ pre-built integrations to accelerate time to market while enabling client partners to experience an average of 18%-35% in sales conversion boost across their product lines.
Our platform delivers a consistent, unified experience in any channel and on any device, creating a seamless experience on a screen, on a call, or in a branch. A complete end-to-end product solution, delivered in 90 days.
With its advanced customer insight analysis, our platform provides personalized recommendations for each customer, so you can present the right offer, at the right time, in the right channel.
The simple and intuitive step-by-step process makes it easy for your customers to open an account or complete an application, so you can focus more on completing forms. Powerful services to sales capabilities turn every customer services encounter into an opportunity for a new sale.
Automatically deliver the right disclosures during any interaction and generate the right compliance documents – all from a single console. Get a comprehensive audit trail with operational reporting and dashboards.
We use analytics to keep your organization ahead of the curve. Our experts review data on an ongoing basis to help you optimize your customer experience and business performance.
Increase in sales conversions
Improvement in application pull through rates
Increase in NPS / customer experience scores